Know Before You Go

New Arena Bag Policy 

The Total Mortgage Arena bag policy is designed to enhance the safety of all fans entering Total Mortgage Arena as well as streamline the venue entry process to provide fans with a safe and enjoyable experience.

Bags will not be permitted at entry to Total Mortgage Arena, except for bags used exclusively for medical equipment or diaper bags for the care or infants and toddlers. Guests will still be permitted to bring a clutch purse into Total Mortgage Arena, provided they are 8” x 5” x 1” or smaller. There is no check-in location for prohibited bags or items at the Arena.

For more information on Total Mortgage Arena's bag policy, please click here. 

Mobile Ticketing 

All tickets for Total Mortgage Arena events will be delivered digitally and will be scanned from guests' mobile devices at the arena to maintain a contactless guest experience. Guests should have their tickets pulled up when they arrive at the doors. If necessary, staff will also be on hand at each entrance to help guests scan their tickets. Click HERE to access a tutorial on how to access your mobile tickets.

Cashless Venue 

Total Mortage Arena is a cashless venue and will utlize a cashless experience for all box office, concessions, and retail purhcases. Credit and debit cards will be accepted. 

Parking

Event day parking is located on the surface lots across the venue between Lafayette St. and Broad St. Parking on event day is $15 by credit card only or can be purchased online through Ticketmaster before the event. If you are interested in purchasing a parking voucher online, click HERE. Please note that parking is a separate transaction and delivery from your ticket purchase. Present this separate parking event voucher to the lot attendant for admission. Additional event day parking can be found in the Harbor Yard Transit Garage on South Frontage Rd. for $15 cash only. For more information on parking at the arena, please visit www.totalmortgagearena.com.

Social Media - Connect With Us

To create a better fan experience, we encourage you to check out our social media. Our social media allows us to better show you real-time updates to any activities or information you need to know for any game.